After a bit I realized that Rick at Makergear was actually willing to help a person instead of just filling orders. I starting going to Makergear because they where on average 20% cheaper than Makerbot, and the Makerbot Google Group was making me a very regular purchaser of extruder parts, I kept going to Makergear because over the course of a few orders my Makerbot started to work as a printer and not a Science Fair Electronics Project Kit it had become.
Now I wake up in the middle of the night, and see that Rick at Makergear has managed to sell out of the 1st batch of his Prusa Mendel kit, and is on batch 2. We have not seen a picture, nor a video of it printing, heck we don't even know how close to the current Github Prusa it's going to be or how he is going to power that HUGE HBP. But you know what? I have NEVER, in all the 300+ blogs I follow though the Google Aggregate feeder, nor in my obsessive following of the RepRap/Makergear/Makerbot forums, or my near constant vigile in the #reprap and #makergear IRC channels EVER seen Rick not deliver everything he has ever promised, and a little bit more.
Wiki's and Forums are great, but sometimes having someone around who cares enough about his good name to spend dozens of hours a week doing the customer service and design work to fix the flawed designs of others, well it's humbling.
Congratulations Makergear, I am glad you guys have a commercial success in your kit, and I know Rick will not sleep untill all those Prusa are Grimlin
I'm still extruding, are you?